Shipping Policy

At AVC Chemical, we aim to process and deliver orders safely and efficiently. This Shipping Policy explains the general terms related to order processing, delivery, and shipping.

1. Order Processing

Orders are processed after successful confirmation of the order and payment, where applicable.

We make reasonable efforts to dispatch orders within the expected processing time. Processing time may vary depending on product availability, order quantity, location, and other factors.

2. Shipping & Delivery

AVC Chemical may arrange delivery through suitable courier, logistics, or transportation partners.

Delivery timelines may vary depending on:

Delivery location
Product availability
Order quantity
Shipping method
Courier or logistics partner
Weather or other unforeseen circumstances

Estimated delivery timelines are indicative and may change due to circumstances beyond our control.

3. Shipping Charges

Shipping charges may vary depending on the order size, product quantity, delivery location, and applicable transportation costs.

Any applicable shipping charges will be communicated to the customer before order confirmation or as part of the ordering process.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Name
House/Building number
Street/Area
City
State
PIN code
Contact number

AVC Chemical will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Delayed Delivery

Delivery may occasionally be delayed due to circumstances such as:

Weather conditions
Transportation issues
Courier delays
Public holidays
High order volumes
Government restrictions
Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers in case of delivery delays.

6. Damaged Package

Customers are advised to check the package at the time of delivery. If the package appears damaged, opened, or tampered with, please contact AVC Chemical as soon as possible and provide photographs or other relevant details.

We will review the matter and provide an appropriate resolution where applicable.

7. Delivery Attempts

The courier or delivery partner may make multiple delivery attempts depending on their standard procedures.

If delivery cannot be completed because the customer is unavailable or the address/contact details are incorrect, additional delivery arrangements or charges may apply.